
Who We Are
We are a human centered company that strives to make life easier for people working in countries and cultures different from their own.
Relocation
Housing, logistics, and settling in Rwanda
Culture and Language
Understand Rwanda and communicate confidently
Intercultural Training
Build effective, high-performing teams
Services
Relocation Buddy in Rwanda
Expats Cultural Orientation in Rwanda
Intercultural Training
We provide hands on and step-by-step support to help you settle in quickly and with less stress in Rwanda. Your Relocation Buddy acts as your guide helping you adapt quickly in your new life in Kigali. You don’t spend weeks trying to understand systems, searching for services, or guessing what to do next. You are guided through each step in a simple, practical way.
Our cultural orientation goes simple cultural tips sessions. Combing cultural lessons with local language tutoring we build expats capacity to understand social norms, workplace expectations, communication styles, and everyday interactions so they can avoid misunderstandings and build meaningful relationships in Rwanda.
Our intercultural training goes beyond basic cultural awareness, we help participants understand how culture influences communication styles, decision-making, leadership, and teamwork. Through interactive sessions, real-life scenarios, and tailored guidance, we help teams recognize and navigate cultural differences, reduce misunderstandings, and build stronger working relationships.
What our clients say
"
Working with Impact Route relocation service was one of the best decisions we made during our move from the United States to Rwanda. From the very beginning, weeks before our departure, he supported us with care, consistency, and a deep understanding of what it takes to transition smoothly. We met with him twice a week for Kinyarwanda and cultural awareness lessons, which helped us prepare mentally, emotionally, and culturally for life in a new country. When we arrived, Justin was awaiting our arrival at the airport. Immediately, he began helping us get settled, from setting up our phones and finding a home, to handling the kinds of logistical details that would’ve been stressful, expensive, and overwhelming if we had tried to manage them alone. What could have been a difficult transition became a grounded, supported experience because of Justin’s presence and guidance. Over time, Justin has become more than a transition specialist, he’s become like family. Our children love him, we trust him deeply, and we believe in the work he’s doing. It is so needed. If you’re considering a move to Rwanda, we wholeheartedly recommend Justin. His support made all the difference for our family, and we’re incredibly grateful.
Chrysalis & Malik
"
Justin's cultural awareness training and language sessions have provided me with invaluable insight into Rwanda, its people and its culture. His sensitive approach to the debrief following our visit to the Genocide Memorial site was much appreciated. Justin is an excellent language teacher, he devises lessons that are relevant, engaging and fun! I now feel confident to greet people appropriately and start a basic conversation, all of which is helping me to settle into my life here in Rwanda. Murakoze cyane Justin!
Kay
"
Klaus
I highly recommend Impact Route's for any newcomer to Rwanda. Justin organised a 1,5 hour one-on-one session about Rwandan culture for me. The session was well structured and focused on the issues relevant for expats. Justin is very good at explaining Rwanda and understands what is relevant for a newcomer.
Our Clients



































